IELTS Task 1 : General

Letter of advice : Lost a valuable item

On a recent holiday you lost a valuable item. Fortunately, you have travel insurance to cover the cost of anything lost.

Write a letter to the manager of your insurance company. In your letter

  • describe the item you lost
  • explain how you lost it
  • tell the insurance company what you would like them to do

Nov 22,2019
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Dear Sir/Madam,


I am writing to inform you that I recently lost my digital camera while on holiday in Vietnam.


The camera is a black Canon 70d and cost $1550 when I bought it new last month. It has a resolution of 20 megapixels, a Canon 67 millimeter lens and was in a brown leather case with my name on it.


I lost it when I was having coffee with my husband in the backpacker area of Ho Chi Minh City. I believe the coffee shop was called Highlands Coffee and it was on Pham Ngu Lao Street. We had been at the coffee shop for around 45 minutes when I noticed it was missing.


I am entitled to make a claim for the value of the above mentioned item and request that you send me details on what I need to do in order to proceed.


I look forward to hearing from you at your earliest convenience.


Yours faithfully


John Smith


(162 words)


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